Our supercharged solutions power the best customer experiences in the world

Your 3PL can be your competitive edge. We’ve redesigned every process to be brand-first and customer experience-obsessed. Here’s how we pull it off.

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What makes us different

We've engineered success into a science

  • More control for e‑commerce management
    • Seamless integration between Shopify and our WMS
    • Self-service ship via edits, updatable until order dispatch
    • Shipping rate optimization to minimize costs
    • Priority flagging and order holds
    • Granular order waving by order type for efficient turnaround
  • A delightful customer experience
    • Order consolidation
    • Address validation to streamline customer service
    • Easy-to-use system for customer service rep autonomy
    • Buffer quantities to streamline lost item replacements
  • High-touch fulfillment backed by strategic insights
    • Virtual kitting and on-the-fly assembly for lower-volume kit SKUs
    • Pre-kitting to increase order throughput
    • High-volume drop events optimized to scale up order volumes 10–20x
    • Item aliases to keep inventory parity
Our story

The only 3PL made for brands, by brands

Outerspace was created by a collective of e-commerce founders from leading brands like Prada, Steve Madden, and Nice Laundry.

We banded together with ex-3PL leadership out of a shared dissatisfaction with the antiquated model that pits 3PL against clients, and designed a solution that makes operations a powerful advantage for today’s high-growth brands.

Your dedicated Ops Manager is your secret weapon

Insider knowledge of your processes and people
How you order inventory, when you run sales, customer service issues, and the behavioral dynamics of your customers.
Your eyes and ears on the floor
Your direct point of contact for real-time communication, weekly strategic calls, project coordination, and more.
Solving problems before they arise
Integrated with your floor team to ensure accuracy and efficiency, and to handle any edge cases.
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Receiving refined for accuracy and speed

Receiving is mission-critical preceding launch dates or large sales volumes. As founders and operators, it was one of our biggest pain points. We've transformed the process to be responsive to your particular product and factory.

  • Thorough QC and goods inspection overseen by your dedicated Ops Manager
  • Floor teams dedicated exclusively to your brand, including picking, packing, and receiving specialists
  • Strategic pallet receiving, carton receiving, or piece receiving
  • Audits of BLs and packing lists to ensure upstream vendor accuracy
  • Label and packing error prevention to ensure your product is promptly ready for distribution
Our stats

Here’s how we help brands scale for supermassive growth

97.6%

Client retention

10.8%

More revenue retention

99.93%

Order accuracy

Unlock gravity-defying success

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